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Incredible Experience!

I had no inclination of how incredible my group’s experience at TradeWinds was going to be. The facility obviously has an exquisite backdrop, but what is inside is what makes it so special. I have NEVER received the level of service that I received at TradeWinds. Each person I came into contact with clearly has tremendous pride in their work and workplace.

Calvin Lunsford, our rooming coordinator, was absolutely wonderful to work with. He even took it upon himself to contact one of my attendees who had special rooming requests to ensure he had the best accommodations for his family.

Alana Owens, our CSM, was extremely accommodating and creative when one of my breakouts grew to an almost unmanageable number of attendees. She helped me find a way to accommodate all attendees and was very accessible during and prior to the program.

Karleen Johnson worked tirelessly to make sure my group got a great rate, space, and even made special accommodations regarding industry-related deadlines that affected our cutoff date. She dedicated countless hours and resources to ensure my group had an amazing experience.

Dave with Five-Star AV was incredibly helpful for the duration of the program. He was always accessible and found solutions to any issues that occurred.

Joyel & Margarita were the absolute highlight of the program. There was never a moment that I couldn’t reach them or had a problem that they couldn’t handle immediately. They are so incredibly busy, but they always find a way to make you feel like you are the only program in house.

My group has never repeated a location, but I know that will change after our experience at TradeWinds. I would recommend this property to anyone in search of remarkable customer service in a gorgeous location. The staff at TradeWinds made us look AMAZING to our client. We are forever grateful.

Jordan Bennett
PASBA Executive Director

Spectacular Staff

The staff at Tradewinds Island Grand Resort absolutely made our conference. It was the largest turnout we ever had, which was probably due to the scenic beachfront location. That alone made me a little nervous, but it was needless, because from the initial contract through the entire event, the TW staff were spectacular!

The conference has been over for a month and our customers are still raving about it, from the accommodations - to the food - to the brewed coffee served during the breaks, right down to how professionally everything flowed. Ever cheerful and accommodating, the TW staff offered solutions to issues I hadn’t even thought of, but would have encountered had they not been the very best at what they do. As an event planner, I truly appreciate their professionalism, attention to detail, care and thoughtfulness.

I can’t say enough good things about our event experience and am eagerly anticipating our next conference. I know that planning will be a breeze and on point. The event will be spectacular and our guests will thoroughly enjoy themselves, because TradeWinds is a staff of warm, friendly, highly professional people, that we at Real Green Systems now consider part of our family.

Linda Thomas
Corporate Marketing & Event Planning - Real Green Systems

Always Feel Special

I can not thank you all enough. I feel so special each and every time I book our corporate event with TradeWinds. You always make me feel like I'm the only customer you have. The food is always amazing. This year I tried several new items from the catering menu and it was all so tasty. I received great response from my co-workers on the selections.

As far as the rooming – outstanding! Everyone wants a view and there is truly no bad view at TradeWinds. There are so many great places to gather on your property. From the very young to gracefully aging, it’s fun for all of us.

Thank you again for such a great place to have our annual meeting.

Carl Jones
Vice President - The Coring & Cutting Group, Inc.

Best Feedback Ever

I can tell you that I have received the best feedback ever – and honestly – we had less down time at this meeting than ever before, so when they had less “play” time and still enjoyed the week, that really says a lot. I personally, am very happy with everything and would love to return. For the first time in the years doing these meetings, I felt like I wasn’t alone in managing it – an entire team at TradeWinds constantly had my back with all of our functions.

Thank you again for a terrific week!

Jennifer Cooley
BTG Americas Inc.

Absolutely love TradeWinds!

We absolutely love TradeWinds and can't wait until we return. In all of my years assisting with hosting conferences, I have never visited a hotel with a better staff team. Future venues have much to live up to!

Elizabeth Smith Miller
Director of Marketing and Events – National Safe Place Network

Best service overall

Our group typically does not return to the same location. However, I was so impressed by your staff and its willingness to go above and beyond that I may be pushing to return to St. Pete Beach. Your staff had such enthusiasm and treated us with such respect. They were willing to do anything we asked which made my job much easier those three days.

Margarita was sure to check in with me every morning, and Jennifer when she arrived in the afternoon. George was always available — from our arrival late on Saturday night to Wednesday night’s dinner. All banquet leads were accommodating and always checked on our timeframes for food. Just the best service overall!

Rachel Neuman
Laureate Education

We will return!

From the leadership of the staff along with the room support, this event was tremendous as always. The rooms, the wonderful food and the way the staff at TradeWinds cared for us— we could not say thank you enough. This annual event is with our top customer accounts, and each and every customer gave great praise on the TradeWinds facilities, the food, and the support during this event.

A personal thanks to George and his team. It is truly a pleasure every time we come, and the accommodations are always the best. We will return, and thank you all again!

Daniel Llamas
AVP – Operations – Verizon Enterprise

Your team nailed it

I wanted to take a few minutes to extend our sincere appreciation for the hospitality your team provided. We have had many meetings at different venues, and as you can imagine, some are better than others, but the key ingredient to a successful meeting place is customer service and your team nailed it. The transportation, food, activities, hotel ambiance, location and the beach view was spectacular. I cannot say thank you enough.

I would please ask that you pass this along to Margarita: I want to be sure she knows we appreciated her hard work all week also. She is one in a million. Also, please extend our gratitude to all of the staff members as well. They are the core of the business and their long days and hard work didn’t go unnoticed.

David St. Angelo
CVS Caremark | Loss Prevention

Flexibility and professionalism

Thank you again for all that you did to make our 35th annual conference such a success. With around 500 participants, this was the largest conference we've had in over 30 years, and the flexibility and professionalism you displayed were a major reason the conference came off so well.

Ron Scoggins
U.S. Department of Veterans Affairs

Exceptional employees

I am writing to let you know what an outstanding job your staff did in ensuring the success of our recent annual managers meeting held at the TradeWinds. Although your entire team demonstrated excellent customer service at all times, I would like to give special recognition to the following staff members: Karleen Johnson, Rob Hyypio, Margarita Yepes, Aaron Grassman, Dave with Five Star Audio, Shirley with Resort Transportation and Jen (evening banquet manager).

Their positive attitude, professionalism and extreme attention to detail made this meeting our best yet! Susan Boss, our event coordinator, had nothing but great things to say about them and thoroughly enjoyed working with such a dedicated team!

Mark Burel
United States Infrastructure Corporation

Another Fantastic Meeting

I really want to thank you and your staff for helping us to pull off another fantastic meeting! TradeWinds is perfect for us and our customers seem to love it also.

As I am sure you probably already know, the most motivating reason I have to return to the TradeWinds is Margarita Yepes. She makes my job easier by eliminating stressful situations before I even know they are there! Her intuition and suggestions are always right on target, and I have grown to rely on her judgment.

I also need to mention Rob Hyypio, who almost seems like a brother to me after working on a few different meetings with him. That’s the thing about the TradeWinds … there are so many people who seem like family that you just need to get back and see everyone again! It sounds sappy, but it’s true!

Patricia A. Schwind
Softech, Inc.

convention south award
smartmeetings award


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