We Will Return
From the leadership of the staff along with the room support, this event was tremendous as always. The rooms, the wonderful food, and the way the staff at TradeWinds cared for us -we could not say thank you enough. This annual event is with our top customer accounts, and each and every customer gave great praise on the TradeWinds facilities, the food and support during this event.
A personal thanks to George and his team. It is truly a pleasure every time we come and the accommodations are always the best. We will return, and thank you all again!
AVP – Operations – Verizon Enterprise
Best Service Overall
Our group typically does not return to the same location. However, I was so impressed by your staff, and their willingness to go above and beyond, that I may be pushing to return to St. Pete Beach. Your staff had such enthusiasm and treated us with such respect. They were willing to do anything we asked which made my job much easier those 3 days.
Margarita was sure to check in with me every morning, and Jennifer when she arrived in the afternoon. George was always available – from our arrival late on Saturday night to Wednesday night’s dinner. All banquet leads were accommodating and always checked on our timeframes for food. Just the best service overall!
Staff was a Pleasure to Work With
I handled the event planning for Ocean Conservancy’s recent meeting at TradeWinds resorts. We had a wonderful meeting and your staff was a pleasure to work with. Specifically, I want to acknowledge Jim Rausch, who was always friendly, very accommodating and responded promptly to any questions or requests I had. He was professional while still being personable and made the planning process a lot easier for me. Thank you for a great meeting!
Your Team Nailed It
I wanted to take a few minutes to extend our sincere appreciation for the hospitality your team provided. We have had many meetings at different venues and as you can imagine, some are better than others; but the key ingredient to a successful meeting place is customer service and your team nailed it. The transportation, food, activities, hotel ambiance, location and the beach view was spectacular. I cannot say thank you enough.
I would please ask that you pass this along to Margarita; I want to be sure she knows we appreciated her hard work all week also. She is one in a million. Also, please extend our gratitude to all of the staff members as well. They are the core of the business and their long days and hard work didn’t go unnoticed.
David St. Angelo
CVS Caremark | Loss Prevention
Flexibility and Professionalism
Thank you again for all that you did to make our 35th annual conference such a success. With around 500 participants this was the largest conference we've had in over 30 years and the flexibility and professionalism you displayed were a major reason the conference came off so well.
U.S. Department of Veterans Affairs
The conference was a success! Both in terms of the presentations, as well as the ambience. Our attendees really enjoyed the beach, sunset, music, drinks, and great spots for getting together with friends and colleagues.
I cannot offer enough thank you to all the staff. All went out of their way to make the experience so very pleasurable. Margarita and Joyel are simply outstanding in their gift for helping a conference staff feel comfortable and on target.
Frances J. Laven, M.S.
Council of Academic Programs
I am writing to let you know what an outstanding job your staff did in ensuring the success of our recent annual managers meeting held at the TradeWinds on February 2011. Although your entire team demonstrated excellent customer service at all times, I would like to give special recognition to the following staff members: Karleen Johnson, Rob Hyypio, Margarita Yepes, Aaron Grassman, Dave with Five Star Audio, Shirley with Resort Transportation and Jen (evening banquet manager).
Their positive attitude, professionalism and extreme attention to detail made this meeting our best yet! Susan Boss, our event coordinator, had nothing but great things to say about them and thoroughly enjoyed working with such a dedicated team!
United States Infrastructure Corporation
TradeWinds is the Best Choice
I would like to thank all of you for all your attention and service during our event. It was a pleasure working with you. The personality of each of your team made the week less stressful and they were so easy to work with.
The resort was the best choice for this event, and now that we know the property and the staff, we will keep "TradeWinds" in the first place for our next event.
Thanks and Best Regards,
Schweitzer Engineering Laboratories
Outstanding Quality of Service
From our site visit almost 18 months before right through to the end of the conference we were pleased with the quality and consistency of the service and staff. The fact that we had the same CSM, Jim Rausch, through the entire period certainly made our life easier and, in addition, it is a testament to the service attitude and environment of the TradeWinds that you have long term staff in an industry that is renowned for its turnover. Jim was extremely knowledgeable and responsive throughout the planning process and his knowledge made our jobs much easier.
During the conference it was a pleasure to work with Margarita; she seemed to be everywhere all of the time with a smile on her face and a can do attitude. The fact that Margarita also worked with SESUG at our 1993 conference at the TradeWinds again is testament to the quality of the people and the environment.
We have had an overwhelming number of positive compliments on the service by the staff, the food prepared for all our events, and the facilities themselves. As we were wrapping up SESUG attendees were telling us not only how much they enjoyed the conference but also how they found the TradeWinds a great conference location.
Jennifer Waller and Peter Eberhardt
Southeast SAS Users Group
Another Fantastic Meeting
I really want to thank you and your staff for helping us to pull off another fantastic meeting! The TradeWinds is perfect for us and our customers seem to love it also.
As I am sure you probably already know, the most motivating reason I have to return to the TradeWinds is Margarita Yepes. She makes my job easier by eliminating stressful situations before I even know they are there! Her intuition and suggestions are always right on target and I have grown to rely on her judgment.
I also need to mention Rob Hyypio who almost seems like a brother to me after working on a few different meetings with him. That’s the thing about the TradeWinds … there are so many people who seem like family that you just need to get back and see everyone again! It sounds sappy but it’s true!
Patricia A. Schwind
Dentech Dental Practice Solutions
Incredibly Accommodating Staff
I can’t begin to describe what an incredibly accommodating staff you provided for our NIRSA Region II Conference. Everything went extremely smooth from our initial registration all the way through to the final session on Saturday. I have received so many positive comments from attendees that it is overwhelming. I can only surmise that it was more attributed to your staff and facilities than anything I did.
In general, TradeWinds treated our conference and guests wonderfully. I will gladly pass on my recommendations to others at USF and beyond that TradeWinds is an excellent venue for conferences.
Eric Hunter, Director
University of South Florida
Campus Recreation Department
Flexible, Friendly and Fun
"An education-oriented group loves the fact that there is no need to teach the TradeWinds Island Grand how to execute a fantastic meeting."
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